E-Mail 101: The Dos and Don’ts

You would be amazed at some of the pure gibberish that arrives in my e-mailbox on a regular basis.

I first published a version of this article three years ago, but based on what comes into my e-mailbox every day, many people need a refresher on the basics of composing e-mails.

When sending e-mail, some folks seem to think that because they aren’t dealing directly with another person (or as directly as they would be face-to-face or by telephone), all forms of civility and basic respect for the other person (i.e. the recipient), and the English language, can go out the proverbial window.

Not true! Writing e-mails is still communicating. Both the recipient and the language still deserve your respect.

The following list of e-mail Dos and Don’ts has been adapted from a chapter in my eBook titled Instant Home Writing Kit.

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